1 Our Commitment to Safe Play
55rr2 was built with one core belief: that gambling should be an enjoyable, recreational activity — never a source of financial distress, anxiety, or harm. We are fully committed to fostering a safe gaming environment for every Bangladeshi player on the 55rr2 platform, from Dhaka to Chittagong, Sylhet to Cox's Bazar.
Responsible gaming is not simply a policy page for 55rr2 — it is woven into every aspect of how the platform is designed and operated. From mandatory age verification at registration through to 24/7 player support and a comprehensive set of self-help tools, 55rr2 takes its duty of care to players seriously. We believe that every player deserves the freedom to enjoy our games within their own personal limits, and we provide the tools to make that possible.
We also recognise that for a small number of people, gambling can develop from an enjoyable pastime into something more harmful. 55rr2 is committed to identifying players who may be experiencing difficulties and to connecting them with the support and resources they need. Our responsible gaming programme is continually reviewed and improved to ensure it reflects best practice in player protection.
If you have any questions about our responsible gaming programme, or if you would like to activate any of the tools described on this page, please contact our support team at any time via live chat or at . All responsible gaming requests are treated with the highest level of care and confidentiality.
2 18+ Age Restriction
The 55rr2 platform is strictly intended for adults aged 18 years and over. This is not merely a recommendation — it is a firm and non-negotiable requirement. Gambling by persons under the age of 18 is prohibited on 55rr2 without exception.
How We Verify Your Age
Every new 55rr2 player is required to complete a Know Your Customer (KYC) verification process. This involves submitting a valid government-issued identity document — such as a National Identity Card (NID), passport, or driving licence — that clearly shows your full name and date of birth. Accounts cannot be fully activated for real-money play until age verification has been completed successfully.
In some cases, 55rr2 may request additional verification documents or conduct enhanced checks. This is part of our commitment to keeping the platform safe and compliant. Players who are unable to verify that they are 18 or older will not be permitted to deposit or play for real money on 55rr2.
Protecting Minors in Your Household
If you share a device, computer, or mobile phone with family members — particularly children or teenagers — we strongly encourage you to take steps to prevent underage access to the 55rr2 platform. Practical measures you can take include:
- Always log out of your 55rr2 account when you have finished your session.
- Never save your 55rr2 login credentials in a browser where minors have access.
- Use device-level PIN codes, fingerprint locks, or parental control software to restrict access to gambling websites.
- Keep your account password private and do not share it with anyone, including family members.
3 Responsible Gaming Tools
55rr2 provides a comprehensive set of responsible gaming tools that are available to all registered players. These tools are accessible directly from your account settings panel at any time, free of charge. You do not need to contact support to activate most of them — though our team is always available to help if you prefer.
Deposit Limits
Set a maximum amount you can deposit per day, week, or month in ৳ BDT.
Session Reminders
Receive on-screen alerts after a set period of continuous play (e.g., 30, 60, or 90 minutes).
Cooling-Off Period
Take a short break from gambling for 24 hours, 7 days, or 30 days without full self-exclusion.
Self-Exclusion
Exclude yourself from 55rr2 for a defined period or permanently. All marketing stops immediately.
Activity Statement
View a full history of your deposits, withdrawals, wagers, and session durations on 55rr2.
Marketing Opt-Out
Opt out of all promotional communications from 55rr2 at any time via account settings.
All of these tools are designed to put you in control of your gambling experience. 55rr2 recommends that all players — not just those who feel they have a problem — make use of at least one of these tools as a healthy habit of responsible play.
4 Deposit Limits
One of the most effective ways to stay in control of your gambling spend is to set a deposit limit. 55rr2 allows you to define the maximum amount in ৳ BDT that you can deposit into your account within a given time period. Deposit limits can be set at the following intervals:
- Daily limit: The maximum you can deposit in any single calendar day (BST, UTC+6).
- Weekly limit: The maximum you can deposit across a rolling 7-day period.
- Monthly limit: The maximum you can deposit across a rolling 30-day period.
How Limits Work
When you set or reduce a deposit limit, the new (lower) limit takes effect immediately. This ensures that you are always protected the moment you decide to restrict your spending. If you decide at a later date to increase your deposit limit or remove it entirely, a mandatory 24-hour cooling-off period is applied before the change comes into effect. This waiting period exists to protect you from making impulsive decisions to increase your spending in the heat of the moment.
Deposit limits apply across all payment methods available on 55rr2, including bKash, Nagad, Rocket, Upay, and bank transfer options. The limit is calculated in ৳ BDT and applies to the total deposited across all payment methods combined, not per-method.
5 Session Time Controls
Time can pass quickly when you are engaged in gaming. 55rr2 provides session time controls to help you monitor and manage how long you spend on the platform during any given sitting.
Session Time Reminders
You can set a session time reminder that will display an on-screen notification after a period of your choosing — for example, after 30, 45, 60, or 90 minutes of continuous play. The reminder will appear clearly on your screen and prompt you to review whether you wish to continue or end your session. These reminders are purely informational and do not automatically end your session; they simply ensure you are making a conscious, informed choice to continue.
Reality Checks
In addition to session reminders, 55rr2 provides a "reality check" feature that presents you with a summary of your current session — including how long you have been playing and your net win or loss for the session — at the interval you select. This gives you clear, factual information about your gambling activity so you can make informed decisions about whether to continue.
Cooling-Off Periods
If you feel you need a break from the 55rr2 platform but are not ready to commit to full self-exclusion, a cooling-off period allows you to temporarily suspend your account. Available cooling-off durations are:
- 24 hours
- 7 days
- 30 days
During a cooling-off period, you will not be able to log in, deposit, or place bets. The period cannot be reversed once activated — it must run its full course. You will also not receive any marketing communications from 55rr2 during this time.
6 Self-Exclusion
Self-exclusion is a formal commitment to stop gambling on 55rr2 for a defined period or permanently. It is the strongest responsible gaming tool available and is recommended for anyone who feels that their gambling has moved beyond their control, or who simply wants to take an extended break.
Available Self-Exclusion Periods
- 6 months
- 1 year
- 3 years
- 5 years
- Permanent exclusion (indefinite, with no option to reactivate)
What Happens When You Self-Exclude
When a self-exclusion is activated on 55rr2, the following measures come into effect immediately and without exception:
- Your account is suspended and you will not be able to log in.
- All pending bonuses and promotional offers are cancelled.
- 55rr2 will remove you from all marketing lists — you will receive no promotional emails, SMS messages, or other communications from 55rr2 during the exclusion period.
- Any available balance in your account will remain secure; you may request withdrawal of your funds by contacting support.
- 55rr2 will take reasonable steps to prevent you from opening a new account during the exclusion period.
How to Activate Self-Exclusion
- Via Account Settings: Log in to your 55rr2 account, go to Account Settings → Responsible Gaming → Self-Exclusion, select your preferred period, and confirm your decision.
- Via Live Chat: Contact our 24/7 live chat support team and request self-exclusion. Our agents will process your request immediately.
- Via Email: Send a request to with the subject line "Self-Exclusion Request". Include your registered email address and the exclusion period you want. We will confirm activation within 24 hours.
Reactivation After a Fixed-Term Exclusion
After a fixed-term self-exclusion (e.g., 6 months or 1 year) has expired, your account will not reactivate automatically. You must contact 55rr2 support to request reactivation. A mandatory 7-day reflection period is applied before reactivation takes effect. This gives you additional time to be certain that you are ready to return to gambling responsibly.
7 Recognising Problem Gambling
Problem gambling is more common than many people realise, and it can affect anyone — regardless of income, age, or background. The first step in getting help is recognising that gambling has become more than just entertainment. The following self-assessment questions can help you reflect honestly on your relationship with gambling.
Self-Assessment: Warning Signs
If you answered yes to two or more of the above questions, it may be a sign that gambling is having a negative impact on your life. This does not mean you are beyond help — it simply means now is a good time to take action. 55rr2 encourages you to use the tools available on the platform and to reach out to support resources listed in Section 8.
Responsible Gambling Habits
Even if you do not currently have a problem with gambling, adopting healthy habits from the start can help ensure that 55rr2 remains a source of enjoyment rather than stress. Some practical guidelines include:
- Set a strict budget before each session and stick to it — never gamble with money earmarked for rent, bills, food, or other essentials.
- Treat any money you deposit as a cost of entertainment, not as an investment or a way to generate income.
- Take regular breaks during play — use 55rr2's session reminder tools to help with this.
- Never gamble when you are tired, stressed, upset, or under the influence of alcohol or other substances.
- Balance gambling with other leisure activities and social commitments so it does not become your primary hobby.
- Keep track of your wins and losses honestly — use the Activity Statement in your 55rr2 account to get a true picture of your gambling history.
8 Getting Help & Support
If you are concerned about your gambling — or about the gambling of someone close to you — please do not hesitate to seek help. Reaching out early makes a significant difference. 55rr2 is here to support you, and there are also broader resources available for players in Bangladesh and internationally.
Contact 55rr2 Support
Available 24/7 directly on the 55rr2 platform. Our agents can activate any responsible gaming tool on your behalf immediately.
Write to us at — we aim to respond to all responsible gaming enquiries within 24 hours.
24/7, every day of the year including Eid, public holidays, and national events. Support is available in BST (UTC+6).
What to Expect When You Contact Us
When you contact 55rr2 about a responsible gaming concern, you will be connected with a trained support agent who understands the sensitivity of the situation. Your enquiry will be handled with complete confidentiality. Our agents can:
- Activate a deposit limit, cooling-off period, or self-exclusion on your account immediately.
- Provide you with a copy of your account activity statement so you can review your gambling history.
- Close your account permanently if you request it.
- Refer you to external support organisations and resources.
- Assist a concerned family member or friend in reporting potential problem gambling by another account holder.
External Help & Resources
In addition to 55rr2's own support, there are reputable international organisations that provide free, confidential guidance for people affected by problem gambling. We encourage any player who is struggling to reach out to one or more of the following:
- Gamblers Anonymous (GA) — A worldwide fellowship of people who share their experience, strength, and hope with one another so that they may solve their common problem and help others to recover. Peer support meetings are available internationally.
- GamCare — Provides information, advice, and support for anyone affected by problem gambling, including a confidential helpline and online chat service. Available at gamcare.org.uk.
- Gambling Therapy — An international online service offering free, practical advice and emotional support to anyone affected by problem gambling. Operated by Gordon Moody, available globally at gamblingtherapy.org.
- BeGambleAware — A leading UK-based charity providing guidance on responsible gambling and a free national helpline. Resources are available online at begambleaware.org.
A Final Word from 55rr2
55rr2 is proud to offer a platform where the entertainment of casino games and sports betting — including cricket, slots, and live casino — is accessible to adults across Bangladesh. But we are equally proud of our commitment to ensuring that every player can enjoy that entertainment responsibly, safely, and within their own means.
Gambling at 55rr2 should always be fun. The moment it stops being fun — or the moment it starts causing stress, financial strain, or harm to the people around you — is the moment to use our tools, reach out to our team, or seek external help. We will always be here to support you in making that decision, without judgement and with complete respect for your privacy.
Thank you for taking the time to read this page. Playing responsibly is the best way to keep gambling enjoyable for the long term.